You will receive help and advice aligning you with the programme best suited to achieve your desired outcomes. All of the programmes are carefully and uniquely designed with the busy executive or athlete in mind – to ensure you achieve your professional goals. You won’t be offered programmes you don’t need or want. Ever.

Respect, integrity, honesty and learning are at the heart of my business. Confidentiality is a vital component of successful personal development. Ground rules are agreed upon as part of each programme engagement, and information shared at coaching/facilitation sessions is kept confidential and only shared once permission has first been obtained.

If you send me an email or make a call, you will get a response within four hours (if it is a working day). So that you know you will receive a response the next working day, whether it is a weekend or a bank holiday. Actions and commitments I make will have an agreed-upon timeline and preferred response type (email, letter, telephone, etc.) You will be given feedback on the work and progress made. At the end of the programme, you will also be directed to future areas for development and appropriate next steps.

Where the programme is delivered can significantly affect its outcome. Offsite venues are carefully selected to achieve the right balance between comfort, ambience, and functionality.

You will receive everything you need (coaching, course materials, books, DVDs, assessment, audio, etc.) to achieve the best possible outcomes.

I want you to know that my commitment is to promote excellence in all my dealings with you. I aim to provide clients with the very highest standard of performance development offerings. The scope and depth of my programmes go significantly beyond that of my competitors and are designed to facilitate learning and understanding of key concepts. You will benefit from my expertise and use of proven techniques to ensure that all learning and behavioural styles are catered to. If you participate in one of my programmes, you must do some work to make these approaches work.

When you have finished the programme, you will be offered 90 days of reasonable support by email and telephone to ensure you have the help you need to achieve the desired results.

When you choose me to be your provider of performance coaching services, I take that responsibility seriously. In return, I make you a no-excuses commitment to ensure your delight as a customer.

No quibbles. No hassles. No risks.

Your 7-Point Promise & Guarantee means that you have nothing to lose and everything to gain.

I stand behind my programmes and am proud to be one of the few businesses in the industry to offer a 100% money-back guarantee. My confidence in the quality of my programmes is validated by the strength of my post-program evaluations, which regularly give outstanding ratings, testimonials and recommendations.

Discover how Performance Coaching can make a HUGE difference to your life…

Copyright © Mark Russell Inspired Performance Coaching. 2025. All Rights Reserved.

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